Digital Research and Booking Central to Travel Planning

Loading video…
22 quotes
A strong reliance on online research and digital booking platforms is evident. Travelers use online channels to compare destinations, book accommodations, and plan itineraries, highlighting the need for streamlined, user-friendly digital travel planning tools.

Facets

These facets are broadly related to the theme.

Trip Decision FactorsClassified by AI

Factors influencing the decision of where to travel, including price, season, activities, recommendations, and deals.

Found in 88 of 94 interviews · 186 mentions

Quotes

Open quote details
Video still for a quote by Beatrice F.
1:01
Share
Beatrice F.

“Yes. So the last time I did this was to book a, like, a boat excursion. I could have paid for it in person, but I wanted to have I wanted to make the payment online because, a, it would have been cheaper, but, b, I always feel more secure about not getting scammed if I make a transaction online, whereas I don't always trust the card readers from random sellers, in the street. Yeah. Sometimes I think I worry that I might get scammed if I make a big purchase like that, to someone random in the street. Whereas I knew that if I made the purchase online, I would get, like, the order confirmation, or I would have a way to get the money back fairly quickly.”

Open quote details
Thomas W.

“I guess you would I would, watch a lot of you, like, YouTubers. So YouTube clips, videos, influencers, that kinda inspire me to watch if I need to go to. Yeah.”

Open quote details
Chris L.

“Oh, yes. I do all the time. I make online purchases or bookings for different types of entertainment or experiences on sites like Viator, booking.com, TripAdvisor, Get Your Guide. Those are some of the sites that I use. Yeah. The last time I did it was in June when I was on my trip over in Turkey. I used it to, buy a a, entry ticket to one of the mosques. That way I could skip the line and get in a lot quicker.”

Open quote details
Dave M.

“So, usually, I didn't do online purchases or booking whenever I am overseas because I'm doing all, already it here before I go to the country because I want to have a planned accommodation, planned itinerary. So I won't have I don't have to encounter problem or unexpected scenarios or experiences. That's why I limit the online booking orders.”

Open quote details
Kerri D.

“Yes. I do make online purchases or bookings while I'm overseas. I will book an attraction while we're overseas. I'm in Munster. I booked the attraction tickets online while we were there for, like, a hop on hop off bus, so we did that there. I was to book to walking tour there online, like, you get your guide by a car. So if you mean, that's sort of why I would do that in those instances just because I do get, like, cashback. But, like, if you're, like, on a cruise ship specifically, the reason I would do that there is because the excursions with them are obviously quite expensive, and they're sort of cheaper to do direct. But, like, just local stuff, it tends to be easier online because then you've got that proof of purchase as well.”

Open quote details
Kevin S.

“Yeah. I do do that sometimes. The last time was in New Zealand, yeah, that was just booking a spontaneous tour that we wanted to do the next day, but it wasn't in our original toilets, but we wanted to include it. And, yeah, it was kinda the same process as if I was doing it back home.”

Open quote details
Giovana A.

“Eu me planejo bastante, entrou nas redes sociais pra ver os lugares que eu posso ir, lugares que eu quero visitar, museu, restaurante, gosto muito de de olhar e observar, de organizar, fazer itinerário dos lugares que eu quero ir ao longo da minha viagem.”

Open quote details
Heather D.

“Yes. When I was on a cruise, I was toggling between an excursion, a purchasing through the cruise, or just purchasing, directly through the vendor itself. And I ended up just purchasing directly through the vendor because it was $10 cheaper, and it was third pounds versus US dollars. It was a very easy process. No complaints.”

Open quote details
Daniel T.

“I actually had to book an alternative hotel last time in Croatia because we had problems with the initial booking, and I did so online with my debit card.”

Open quote details
Thomas W.

“Yes. So we do do online purchases, while we're in that while we're already overseas, mainly because, sometimes, for example, if you wanna make a additional booking, you you avoid certain fees, by booking online, within your own country, the booking thing. So for example like booking.com or, like, Cluek or something activity because you avoid paying the additional fees for doing the exchange rate. The second thing is that it's just sometimes simpler just to pre book things even while you're still on a trip. You're still pre booking it because it's for the next day or the day after because it's just more simple and you don't need to have to worry about again exchange rates and just sometimes more simple just doing it, more favorably in your current in your own currency. Yeah.”

Open quote details
Jay W.

“Yes. We do online bookings for reservations to local attractions. Find that it it works out very well, you know, and it eliminates waiting in line once you get to that attraction sometimes, you know, if that option is available. So, yeah, we do we do that quite often.”

Open quote details
Nettiesha H.

“I did this actually on my recent trip. I did this to book a specific excursion. The excursion was not offered through the resort that we were staying at, but it was offered online. So while I was there, we all made the good decision to just, hey. Let's just book it online. And I used my credit card for this. And this was typically because it was not offered in the resort. So and we definitely wanted to do it. So we just made a decision to just book it online. But this happens a lot of often because sometimes it happens when we're not sure if we wanna do an activity, and we don't decide until we get there. And it's cheaper online to book than it is booking through the actual resort. So it's different factors.”

Open quote details
Thifany S.

“Yes, it's happened that I've booked a hotel while I was staying at another hotel, deciding to extend my trip for three more days, and by then the daily rate would be running out, and there would be no more vacancies for me to stay. It's also happened that I've ordered a product on Amazon and asked for delivery to the hotel. The conversion rate for buying from Amazon here in Brazil and bringing it internationally wasn't worth it. So I did it this way, ordering through the Amazon international app and having it delivered to the hotel.”

Open quote details
Av K.

“Yeah. So sometimes, like, I'll book a tour online. Like, it's not always the most cost effective to book it via the hotel. You might have not planned it. So, for example, when I went in Qatar, we booked a desert safari, and we booked it online, I think, via via or something. And then, yeah, with the booking that booking was done online, paid with card.”

Open quote details
Lorna B.

“Yes. Sometimes I make online purchases or bookings while I'm overseas. The last time I did this was, I wanted to change accommodation, so I used, booking.com, to change accommodation because, the accommodation that I was in had, was not family friendly. So I chose to go somewhere else where the the place was more family friendly.”

Open quote details
Arun D.

“For example, in Marrakesh, we wanted to go to the Agafey Desert, but I only planned that once we were out there. So I booked that as an online purchase whilst I was already in Marrakesh overseas.”

Open quote details
Video still for a quote by Vincent R.
1:02
Share
Vincent R.

“Yes, of course I make bookings when I travel abroad. The last time I booked accommodation, for example, I booked hotels with Booking.com or through local provider websites. I last booked a mountain hut online in Austria in June using the hut system when I was there. That means I always go to the booking portal's website on my phone - Germany's Easy 1 - and book the accommodation there or I do it with Booking.com. When I was in Georgia 11 months ago, I also booked a return flight on my phone and then simply used Sky Scanner, just like the German website, to book my return flight and then paid for it online. Exactly. As a rule, I don't book in advance when I'm on vacation and tend to do a lot of things spontaneously when I'm traveling, booking accommodation and transport on the fly.”

Open quote details
Jay W.

“We'd like to do research, just like Google searches and YouTube searches, and just look at different areas and cultures. Recommendation of friends, you know, that have been on trips. Europe is, you know, one of our our top destination places. So we are attempting to, you know, do at least one European trip per year. And then this year is actually our first year of actually going down to Central America. So it's it's gonna be a different experience for me. I've never been down that way. My fiance has in the past, but but we're gonna do it this year.”