Baked-On or Sticky Soils Still Require Targeted Rewashing

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20 quotes
Despite high overall satisfaction, baked-on or sticky residues on specific items (e.g., pots, pans, mugs, creviced parts) often survive the cycle, prompting spot rewash or brief hand-scrubbing. Causes are tied to soil level and item geometry, suggesting callouts for high-risk items/soils.

Facets

These facets are broadly related to the theme.

What the participant notices about cleanliness/performance (residue, spots, remaining soil, cloudy glass, detergent issues) during unloading.

Found in 80 of 91 interviews · 95 mentions

Answers for the multiple choice question: "Thinking specifically about CLEANING (removal of food and grease), how do you feel about the results of this load?"

Found in 91 of 91 interviews

Whether the cleaning result for this load was worse, the same, or better than the participant's typical expectation — probe should reference specific items they show on camera.

Found in 90 of 91 interviews

How extensive the required post-wash fixes are, indicating impact on effort and workflow.

Found in 87 of 91 interviews

Specific categories of items the participant shows or names as needing rework after the wash (useful for linking failure patterns to item classes).

Found in 86 of 91 interviews · 130 mentions

What the participant thinks caused the cleaning/drying problem (their attribution: program, loading, detergent, item type, water, machine, etc.).

Found in 85 of 91 interviews · 158 mentions

Which concrete fixes the participant says they need to do after this run (e.g., re-wash, hand-scrub, hand-dry, re-arrange, discard).

Found in 91 of 91 interviews · 129 mentions

Which single factor the participant believes had the biggest impact on how this specific load turned out (choose one).

Found in 91 of 91 interviews

Quotes

Open quote details
Sandra R.

“Well, I noticed like this pot here has water on it, which I'm not happy with. It looks like most things got clean off pan. As you can see on this one, the oatmeal did not come out, so I'm probably going to have to hand wash that. This pot did come out, but something with the oatmeal, it does not come out. I noticed, oh, this is fine. I don't like the Boosted keywords, Boosted keywords, Boosted keywords,”

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Rafael M.

“Okay. Yeah. I still have some issues with the burnt on food. You can see there. That means I'm just gonna have to go and run this back through again with the Dawn power ramp.”

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Brandi B.

“This is from my pancake batter mix, and I guess it all didn't come off, but I'll just hand wash this.”

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Sharon B.

“I'm gonna have to rewash my coffee cup because it didn't get that bottom clean.”

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Julianna G.

“Let's see, there's still residue on some of the dishes. Definitely was not expecting that. Let's see how the bottom is looking. Still a little bit of that sticky substance that I had mentioned earlier. Yeah, this is also not totally clean.”

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Emma L.

“Alright. I am opening it up. Oh, Jesus. Okay. Well, this this always happens. All the water tends to okay. Well, there's still some food there. The other bowls look pretty clean, but, yeah, that is gonna need to be rewashed. I don't know what happened there. Okay. That looks cleaner than I thought it would. Yeah. First reaction was definitely I saw that piece of rice right there. I got the knives pretty clean. Let me look at sometimes food gets caught or like something gets caught in these ones, but it looks like these are all pretty clean. Yeah. That looks good. That looks good. I'm I'm pretty happy with this.”

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Laura E.

“So my first reaction is I think that everything came out looking pretty good, pretty clean. Just going to take some of this out. Yeah, there's no stains on the coffee mug that was there before. And then this plate that I showed earlier, there's no stains there or food residues. So I think everything looks really good. There is a little bit of residue left in this bowl, which I don't know if I expected it or not, but I might have to run that one again. Just that bowl. And then as far as the silverware, everything looks good. I don't see any residue Overall, I think it did a pretty good job.”

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Laura E.

“If there was no residue left on any of the dishes, that would have been completely, you know, met my expectations. It's not a big deal with that one bowl. I can just run it again or maybe just hand wash that one bowl. But everything else looks pretty good. That's the only thing I noticed that still had a little bit of food residue left on it.”

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Laura E.

“So I think I didn't rinse it off before I put it into the dishwasher enough maybe, and it could be the detergent as well. It is like an off brand detergent, but it does a pretty good job. It's not gonna get everything, especially if stuff's been kinda caked on there for a little bit, which was probably the case with that bowl. Had it just been put in there, you know, sooner, I think it probably would have gotten removed. So, you know, it's not a big deal. I can always hand wash it later or I could run it back through again whenever I do another load. So nothing to be too concerned about. I think it did a pretty good job.”

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Emma B.

“I think just because some of the, food that was stuck on there was a little too hard, and I should have hand washed that one or scrubbed it a little bit better before putting it in.”

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Katie H.

“I think it was just like honestly not pre-soaked enough. It was really caked to the bottom. So I would say that and we just didn't soak it as long as we normally would.”

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Katie H.

“I think it was just like honestly not pre-soaked enough. It was really caked to the bottom. So I would say that and we just didn't soak it as long as we normally would.”

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Nick C.

“it comes out and it's not clean and then the dry cycle like permanently adheres the food to our dishes and then trying to get And get that off later is very frustrating.”

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Stephanie Koebel

“I'm trying to make sure that it's not gonna come out with stuck on cooked on food, you know, because, basically, after it goes through that hot water cycle and then it goes through the drying cycle, it basically bakes the food on. And my experience has been that if I don't rinse everything super thoroughly so that it looks really totally white and clean, then later I'm gonna have little dried on bits that just don't come off. So it really sucks.”

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John E.

“I like to scrub everything off first because I talked about the residue, and it just saves me some time later, especially if I have to pull something out of the dishwasher after it's done, and it still got stuff caked on it. That's one reason I rated it a seven out of 10. It has nothing to do with the smells, but it is a habit. It's something that, you know, when I grew up, the dishwasher did. So I've seen it again or have started seeing it recently. So I just try to do my due diligence, spend an extra twenty, thirty seconds, and, you know, save that hassle later.”

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Evan Windham

“Not really. Just the top is usually more gentle, but they all usually clean the same for the most part. Sometimes the utensils are caked a little bit, so sometimes they have to be washed twice for some reason.”

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Taylor R.

“Well, sometimes sometimes it doesn't get hit, with the cleaning solution or the water, so then I have to go back to the sink afterwards.”

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Julianna G.

“There's just like chunks of food that weren't sprayed off. They don't even look like heavy or that's dug on to have stayed on. Let's see the...yeah. Pieces of salad. And still some dressing in there.”

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Kasey S.

“Sometimes I feel like on the small plates, I there's sometimes residue of eggs because I like to make scrambled eggs on a plate, and I put it in the microwave. And sometimes that might stick to the plate even after I wash it. And just sometimes if I don't separate the forks and the spoons from the same sections, they sometimes don't come clean.”

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Morganne F.

“So this is a relatively new dishwasher, and I would say that I'm very satisfied with it because compared to our last dishwasher, it does an amazing job. So anytime I put dishes in, they almost always come out clean. I would say the only time that they haven't is if something is, like, incredibly caked onto it. Like, I just haven't let it soak enough, but I would say it still handles it a lot better than our old dishwasher. So therefore, I'm very satisfied with it.”