Rinse Aid Is Underused Despite Drying Goals and Frequent Wet-Plastics Complaints
Facets
These facets are broadly related to the theme.
Item orientation and nestingClassified by AI
Specific orientations or nesting behaviors the participant uses (e.g., inverting glasses, tilting items, nesting) and reasons given during the rack pan.
Item-to-rack placement (per-item mapping)Classified by AI
Which rack the participant places common item types (plates, glasses, plastics, pots, bowls, etc.) in while panning across top and bottom racks — captures their item-to-rack mapping and any atypical placements.
Answers for the multiple choice question: "What type of detergent are you using for this load?"
Reason for choosing this detergentClassified by AI
Captures the participant's motivations for selecting this detergent (performance, cost, ingredients, convenience, recommendation, etc.) so we understand decision drivers.
Answers for the multiple choice question: "For this load, are you also using any of the following? Select all that apply."
Reason(s) for using these product(s)Classified by AI
Participant-provided motivations or rationale for choosing the specific brand(s) or products for this load (e.g., price, effectiveness, habit, recommendation).
Answers for the multiple choice question: "Looking at your dishwasher’s dial or display, which program are you choosing for this load? Please pick the option below that is closest to the program name you see."
Answers for the multiple choice question: "For this load, which of these are most important to you when choosing the program and settings? Select up to two."
Rationale for selected program priorities (load-specific)Classified by AI
Captures the participant’s load-specific reasons for why the chosen program/settings matter (e.g., protect delicates, ensure sanitization for baby items, speed because guests arriving). Use participant wording and link to this particular run.
Quotes
“The bows came out very wet. I was expecting maybe a couple droplets, but not if it's wet even then. Well, leaking from the top is, like, all the storage bowls are still really wet. The glass has got pretty good. They got nice and clean and dry, so that's not bad. It's just my storage bowls and my glass bowl got dry pretty good. It's just the plastic ware that did not dry.”
“Alright. So here is the finished load. Everything is still relatively wet. Things don't dry super well. I will say that things don't really dry in the express load. You have to leave them for quite a long period of time, but for the purposes of this, I did open it just now. So the first thing I noticed is that everything is relatively wet still, but everything looks pretty clean. Even this whisk that did have a little bit of food left on it. So everything looks relatively good with the exception again of things being a bit wet.”
“So like I said, it it's now 09:22. I'm tired. It's been a long day. I'm just ready to eat my dinner. And so, I want this to finish by the time I'm done with dinner. And I am finished watching my TV shows and videos and things downstairs before I head upstairs to get ready for bed. So I want it to finish quickly. I do want it to save energy and water. And then I do I know I was only supposed to select two, so sorry about selecting the third one. But I do wanna make sure that they come out dry so that way I don't have to dry them again after the load is finished.”