Quick/Express Is Chosen for Speed, With an Expected Trade-Off of Wetter Items

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20 quotes
A subset selects Quick/Express to finish fast or save resources, accepting reduced drying—especially for plastics and top-rack items. Action: When Quick is chosen, offer one-tap Dry Boost or a rinse-aid reminder and set wetness expectations.

Facets

These facets are broadly related to the theme.

Which rack the participant places common item types (plates, glasses, plastics, pots, bowls, etc.) in while panning across top and bottom racks — captures their item-to-rack mapping and any atypical placements.

Found in 90 of 91 interviews · 641 mentions

Answers for the multiple choice question: "For this load, are you also using any of the following? Select all that apply."

Found in 91 of 91 interviews · 91 mentions

Participant-provided motivations or rationale for choosing the specific brand(s) or products for this load (e.g., price, effectiveness, habit, recommendation).

Found in 72 of 91 interviews · 95 mentions

Answers for the multiple choice question: "Looking at your dishwasher’s dial or display, which program are you choosing for this load? Please pick the option below that is closest to the program name you see."

Found in 91 of 91 interviews

Answers for the multiple choice question: "For this load, which of these are most important to you when choosing the program and settings? Select up to two."

Found in 91 of 91 interviews · 170 mentions

Captures the participant’s load-specific reasons for why the chosen program/settings matter (e.g., protect delicates, ensure sanitization for baby items, speed because guests arriving). Use participant wording and link to this particular run.

Found in 90 of 91 interviews · 238 mentions

Answers for the multiple choice question: "Roughly how long do you expect this program to take from start to finish?"

Found in 91 of 91 interviews

Quotes

Open quote details
Michelle B.

“Alright. So here is the finished load. Everything is still relatively wet. Things don't dry super well. I will say that things don't really dry in the express load. You have to leave them for quite a long period of time, but for the purposes of this, I did open it just now. So the first thing I noticed is that everything is relatively wet still, but everything looks pretty clean. Even this whisk that did have a little bit of food left on it. So everything looks relatively good with the exception again of things being a bit wet.”

Open quote details
Kimberly Marshall

“I like that my Whirlpool gets my dishes clean. What holds it back is that sometimes I want to do a short wash, but the short wash does not have a drying cycle. So then if I do a short wash, my dishes will still be wet at the end.”

Open quote details
Kimberly Marshall

“The bows came out very wet. I was expecting maybe a couple droplets, but not if it's wet even then. Well, leaking from the top is, like, all the storage bowls are still really wet. The glass has got pretty good. They got nice and clean and dry, so that's not bad. It's just my storage bowls and my glass bowl got dry pretty good. It's just the plastic ware that did not dry.”

Open quote details
Lynzi C.

“No, even the bowl that I was worried about is clean. Nothing needs dried. Even the, I mean there's some water because I did a quick cycle, but the Tupperware that I was worried about being dirty is clean. I did expect some water because quick cycle doesn't have the drying times, but it's fine.”

Open quote details
Leslie R.

“I don't think it's necessary to run a two hour wash cycle on the dishwasher. So I typically do express, and it does just fine. The Bosch is already a fairly quiet dishwasher. I made sure when I installed it on the remodel between three to five years ago. And then from a water perspective and energy perspective, I typically try to run the dishwasher before 4PM because the four to 9PM window is when energy costs are higher. And then, of course, from a water perspective, doing the express, I feel like it takes less water.”

Open quote details
Michelle B.

“We typically pick express for all of our loads just because it makes it more quick. We use less water, I believe, although don't quote me on that. And we're able to get our dishes done more quickly. Since again, like I mentioned, we usually do at least one, sometimes two loads a day.”

Open quote details
Joyvancia G.

“I don't really have any rules. Like I said, I prefer to wash my dishes by hand. But I would say the main rule is just to not overload the dishwasher and try to run it on the shorter cycle, the speed clean cycle, as opposed to the regular cycle because it takes about half the time. To me, it achieves the same goal and less time and with using less resources and less power.”

Open quote details
Michelle B.

“I think it's primarily due to the machine and the settings. Because I used Express, it didn't have the chance to thoroughly dry. And I think that was the biggest impact. I don't think that necessarily the detergent or the additives had much to do with this. I think the waffle insert would have kind of ended up this way regardless.”

Open quote details
Michelle Warren

“Having the dishwasher run quickly is really important to me. There's a fast setting that runs in an hour and I feel like because we rinse our dishes and we often are washing baby products that have soap, Our sink often has a lot of soap in it. It's very clean. I feel like these dishes are not that dirty. If I were to have something like chicken or meat blood and utensils and things like that, then I would consider running the the longer run. But so having it done quickly is important to me and then obviously getting things as clean as possible. So these things aren't going in that dirty. So I know that this this wash will get them clean.”

Open quote details
Marta Kostka

“I will choose the express wash. I did rinse already with warm water. So once I get this going as soon as possible, the the express wash should be enough to get everything really clean, especially with the Cascade Plus pod. And I want to do this as quick as possible just so that I can unload the dishwasher, clean everything before we go to bed tonight to leave the kitchen clean for tomorrow.”

Open quote details
Nick C.

“So again, it's these bowls. It's like anything that seems to have kind of like a lip on there that can catch the water. I feel like that's really where it's the worst with our dishwasher and it's definitely frustrating. It seems to be like on every single thing that has any sort of bowl to it, it collects water. And I just don't think it gets hot enough or agitated to knock off that water.”

Open quote details
Chrisse Olsson

“Some of the top items have water. You can see on the lid. So I always have to take those out and dry them.”

Open quote details
Marta Kostka

“Yes. So this one actually is wet. You could see the dripping of water and it's wet inside. This is actually always wet when I wash it in the dishwasher. So I do have to hand dry this as well as some of the cups, like, right here. There's water on top.”

Open quote details
Nick C.

“But there's a lot of water left behind. I feel like this has always been, like, a frustration. It's just, like, this is really wet, and it's annoying having to go back in and, like, towel dry these after we're done.”

Open quote details
Michelle Warren

“So my first reaction is that everything looks clean. I don't see any food on anything. I do see water on top of the mugs and a little bit on the cups, which is to be expected. Little annoying, but not a super big deal. And then these look clean as well.”

Open quote details
Leslie R.

“I will need to hand dry a couple of the pans or the one pan and some of the plastic that I washed.”

Open quote details
Tiffany R.

“I'm gonna have to dry this because there's water. I'm gonna have to dry that. I'm not gonna have to scrub anything. Everything looks fine. I'm gonna have to dry this one. The dishes in the back seem kind of dry. Like, some of the plates in the back are dry, but the rest, this, I feel like the bowls and stuff on the stuff on top seem kinda wet, some of them.”

Open quote details
Tiffany R.

“The biggest impact was, um, it was like how you open up the dishwasher and let it dry. The one hour wash was pretty much fine. Like, I don't think, I think it's time. Time impacts it like from being dry enough. So.”

Open quote details
Joyvancia G.

“I wanna say it was probably just the fact that I did the speed clean, so it was half the time of the regular cycle.”

Open quote details
Lynzi C.

“I'm just always in a rush with kids and I also have that event tonight and so I'm trying to get this done. Had to watch my daughter do dance, come home, unload it and have friends over tonight.”