Capacity Tetris and Loading Hacks Are Common to Avoid Extra Loads

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20 quotes
About half report overpacking, stacking/nesting, or nonstandard placements to fit more and avoid extra cycles; some hope to improve cleaning. Action: Provide spacing cues, capacity visuals, adjustable supports, and warnings when spray paths are blocked.

Facets

These facets are broadly related to the theme.

How densely the participant loads the racks (spacing between items) as observed during the pan and explained in their rationale; relates to cleaning/drying concerns and capacity priorities.

Found in 52 of 91 interviews

Specific orientations or nesting behaviors the participant uses (e.g., inverting glasses, tilting items, nesting) and reasons given during the rack pan.

Found in 51 of 91 interviews · 84 mentions

Which rack the participant places common item types (plates, glasses, plastics, pots, bowls, etc.) in while panning across top and bottom racks — captures their item-to-rack mapping and any atypical placements.

Found in 90 of 91 interviews · 641 mentions

How frequently the participant uses the described workaround (helps assess whether it's an ad-hoc hack or an established habit).

Found in 50 of 91 interviews

Whether the participant is deliberately loading items in a non-standard or improvised way (e.g., cramming, bending rules, stacking creatively). This flags interviews to follow up on specifics and motivations.

Found in 91 of 91 interviews

Captures what the participant is trying to achieve or avoid with the workaround (asked as a follow-up when they say yes).

Found in 69 of 91 interviews · 98 mentions

Categorizes the specific mechanical or placement strategy used when the participant describes or demonstrates a workaround (capture all that apply).

Found in 62 of 91 interviews · 99 mentions

Answers for the multiple choice question: "For this load, which of these are most important to you when choosing the program and settings? Select up to two."

Found in 91 of 91 interviews · 170 mentions

Captures the participant’s load-specific reasons for why the chosen program/settings matter (e.g., protect delicates, ensure sanitization for baby items, speed because guests arriving). Use participant wording and link to this particular run.

Found in 90 of 91 interviews · 238 mentions

Coder judgment of how full the dishwasher appears based on the participant’s live view and description (used to classify load size and whether they consider it ready to run).

Found in 86 of 91 interviews

Quotes

Open quote details
Charnay Johnson

“Yes. Most definitely. This feels very much so like a hack because I've loaded the plates right here. I've loaded the spoons and and forks and everything else. But this stacking this up here, they they go to pots, the pans, and I'm loading this like this. It's very much so like a hat because it's supposed to be flat, but I wanna get everything done as it is cleared and won't load. So very much so. Yes.”

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Kevin Py

“I think really that it's just not organized and loading. You know, it's, he kinda jam it in there, hope everything fits the game of Tetris.”

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Emma L.

“I might sort of stack them strategically to make sure that they both go wet get wet. They all get wet. But yes. I might like have this sideways so that I can fit another thing right there and then maybe I'll shove something in right there.”

Open quote details
Marta Kostka

“Yes, so I would say these plates at the bottom, I do them like a crisscross, like one, two, one, two, one, two, so more fits into it.”

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Jonathan M.

“I mean, I definitely do I can't show it in this situation, but we have some smaller bowls that do sit very nicely underneath these bulbs. So, basically, what I would do is I would put the small bowl here, set it flat, and then set the larger bowl down on top of it. So then it still washes both of the bulbs, but doesn't take up nearly as much space, if that makes any sense. And then, also, I like to put the measuring cups. I put the coping part of the handle through here just so that the jets don't, like, wash away or anything.”

Open quote details
Rachel L.

“I would say this top rack is always kind of a little hack. I find that with the Tupperware, I'm always having trouble placing the lids in appropriate way where it feels like it's being cleaned appropriately. So I kinda stash them in these individual slots here, but just the way they fall or, like, are angled, sometimes they aren't cleaned very well. I would say another hack is this Swedish dishcloth. I kind of lay it flat on this kind of kind of middle division here that is flat. But, again, I'm not totally sure it's gonna be cleaned a 100% well, but this is kind of the only solution I have for placing it there.”

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Giulia P.

“there are times where if I really just wanna get everything washed, I'll stack things in a way that I probably shouldn't, just to get it over with.”

Open quote details
Participant via Respondent

“we really try and cram everything in here.”

Open quote details
Renata A.

“I mean, not really. I just basically play Tetris, with all the items so they fit properly and they wash well.”

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Taylor R.

“I think just, the whole art of of Jenga or not Jenga, Tetris, sorry, that you play when putting in the dishwasher, trying to make the right things fit. I feel like a lot of people have that experience as well.”

Open quote details
Janice R.

“it's amazing how much you can get in the little nook nooks and crannies.”

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Participant via Respondent

“Yes. So there are several things in here now because I feel like this is a very full load that are a hack or a workaround, and I'm bending the rules.”

Open quote details
Patsy C.

“I kinda had to place some on top of other dishes to make sure I get them all in there.”

Open quote details
Charnay Johnson

“This is what I mean when I say stacking it up. I stack this and stuff that I'm ambitious. And it still did the job. They got it clean.”

Open quote details
Tracy M.

“They're already in the racks, but as you can see, they're laid down trying to get the maximum space. Plates have them going two different ways. Typically, these things right here would go on the top shelf, but there's no room. And then silverware is going in the obvious way.”

Open quote details
Renata A.

“My reasoning is space wise what fits better and how we can get the most into the machine, without having to run it more than once a day.”

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Rebecca H.

“Yeah. Those two things matter the most because it minimizes having to do the dishwasher more often. So I like to do get in as much as I can and make them as clean as possible so that I don't have to do another load right after redo the load.”

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Beth V.

“Well, I guess just putting these two pots on top of each other. I don't know if it's supposed to go like that, but it kinda fits like that, and we'll see how it works.”

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Janice R.

“Typically no, but I guess this time maybe anything that would possibly be would be this lid that I just kind of put in between the dishes here. So that would probably be about the only way if you consider that a little hack of sneaking an extra piece in.”

Open quote details
Melissa S.

“I have to move things around often. Like, we have this. I wanna put it on top of there, but I can't put anything right here because the dishwashing pellet comes out and it'll get stuck.”