Brand Loyalty Limits Willingness to Experiment

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11 quotes
Most owners view their primary brand as a long-term choice, showing low willingness to try new brands. Overcoming this loyalty requires targeted strategies such as free samples, personalized promotions, or endorsements from trusted sources to change habits.

Facets

These facets are broadly related to the theme.

Brand reputation & trustClassified by AI

Perceived trustworthiness, familiarity, or prestige of the brand behind the product.

Found in 15 of 42 interviews

Willingness to switch or experiment with other dog food brands.

Found in 37 of 42 interviews

Brand role/priorityClassified by AI

Whether a brand is a leading (primary) choice, secondary/backup, occasional, or no longer used.

Found in 41 of 42 interviews · 66 mentions

Quotes

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Chloe J.

“Main factors are there's got to be sort of I don't like to change up their food because it'll ultimately give them a bad tummy, if they eat it first and foremost, if they like it, whether it's perceived to be good quality and fresh ingredients and things like that and ultimately if they need to really, Lily's Kitchen's quite sort of high expense. I wouldn't buy like an own brand. I wouldn't buy cheap nasty stuff as I perceive it for them.”

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Endri H.

“Well, actually, no. No one can change my mind at this point because I, searched about the best, recommended option for me. I ask everywhere. I also ask my mother, what do you think? I also ask my sister, what do you think? I also ask my brother, what do you think about this thing or that or thing or that? So me well, TEDDPT is really helpful for me, but it doesn't affect my opinion.”

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Felicity F.

“I don't think I have been influenced by AI or other sources in relation to what I buy. I know what I buy. I get recommendations from my vet, from the breeder, and I go directly to the brands that I've been recommended by those people. I don't look for advice from search engines on what I should buy.”

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Lars M.

“The main selection factors are the brand, the quality, or the exact product, because we know that the dog will eat this product, while sometimes it won't eat others despite high-quality ingredients. The second factor is availability, and the third is price.”

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Nils B.

“I usually buy Wolfsblut because that's what my dog prefers the most and because it has the most real ingredients, little grain, or none at all.”

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Lars M.

“Our favorite brand at the moment is JOSERA. We used to have Tales and also, oh man, what was that called? Royal Canine. But that makes JOSERA our favorite. It's a German brand. The ingredients are reasonably high quality, with good test results. As I said, I thought the German supplier was a good price. And our dog often simply refused other high-quality foods. Now we use JOSERA Festival and have noticed that it's better; he eats it.”

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Felicity F.

“When I need to buy dog food, I always do it fully online. I prefer to go directly to the brand website of the products that I'm using and buy directly from them. I often do this when they have special promotions on and will stock up on products that we use when they're on sale. I don't tend to use sites like Amazon for this.”

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Aneliesa S.

“So normally, we buy the Harrington's or the button up box. Harrington's is probably my favorite purely because of the ease that if we do run out and I've not managed to get it online, it is available in the shop just around the corner from us.”

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Naomi M.

“When he was a puppy, we used to buy only, Royal Canine. And then we switched a couple of times because he didn't prefer it anymore. That was dry food. He sometimes gets. He also eats from the table, so it's not really dog food. It's leftover food from us, which mainly when he does get it, it's cheese or, as a treat or, rice and chicken and vegetables. And, yeah, my favorites are his favorites, to be honest. Sometimes I also just buy the own brand from DM, which is cheap, but he doesn't prefer it that much. So it depends on what how he eats it. If we choose something that he actually likes to eat, then we do. If he doesn't, then yeah.”

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Joanne A.

“And that's the round that I've been getting for years, and Rosie always likes it, always seems to eat it without any problems. And it hasn't caused her any stomach problems, or it hasn't worsened her skin condition.”