Child illness support is driven by anxiety and care coordination needs
Quotes
“When he has a temperature of 104 at 3 in the morning, we don't know what to do, we don't know what it is. So I would really like to know how to react when a child is sick, when he has a fever, when he is vomiting. And often in the evening, we don't have help, we don't necessarily have a doctor available.”
“I'm not a doctor, neither is my partner, and we're not in the medical profession. So it's quite scary if something happens to, my baby, and we don't know how to treat it, or we don't really know where to go or what to do first. So I think if it's something that's life changing or lifesaving, that would really help.”
“My child is sick. They're they have these symptoms. What do I do? What what would you recommend? I think in that case, that would be very helpful and beneficial”
“The support could come from being the primary contact with the doctor, identifying what medication they can take or the routine or setting up a let's say they have to take Tylenol and ibuprofen on a site cadence, like, creating a chart for when we can give them their meds at what time. That'll be helpful. Offload is more of, like, an administrative task.”
“Because health care is something that I am I'm very particular with it. And sometimes, you know, the kids will have so many appointment, like, to see their pediatrician, and it will be, an his eye doctor and, you know, follow-up because I have to also report to school that he is healthy, and he is he has all the right multivitamins, and he is not manicured and all of that. So that's a lot of commitment I have to do every month, the monthly checkup and everything. So it's quite a lot.”
“I would really like them to schedule the appointments, manage the calendars, cancel the appointments I can't attend. And the same for communications: that they take care of buying the things the school asks us for, that they communicate to us the things that are really important, and that they do some filtering.”
“I wouldn't be willing to pay for an app or service that would encompass different tools such as calendar sync which I could include medical appointments reminders to take medication also how to address some symptoms that my my son is displaying maybe some new prep I wouldn't pay I would have paid for everything separately, but I would have paid for something integrated.”