AI-Assisted Research Connects Online and Offline Shopping

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21 quotes
Consumers increasingly use AI platforms during in-store shopping to validate product information in real-time. This integration of mobile AI-assisted research bridges online and offline purchasing, ensuring well-informed decisions and solidifying trust in final purchases.

Facets

These facets are broadly related to the theme.

This facet gathers details of the described shopping or buying experience influenced by AI, including the steps from discovery to decision and purchase.

Found in 260 of 323 interviews

Preferred AI PlatformClassified by AI

This facet identifies which AI platforms respondents believe are most effective for assisting with shopping across various categories, providing insights into platform suitability.

Found in 119 of 323 interviews · 138 mentions

Indicates whether AI tools or recommendations have had a concrete effect on the respondent's decisions regarding products, brands, or features.

Found in 77 of 323 interviews

Perceptions of AI ToolsClassified by AI

Captures the general feelings and associations respondents have about AI tools in helping with purchases, including both positive and negative attributes.

Found in 139 of 323 interviews · 270 mentions

Quotes

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Mashadi M.

Okay. I'm sorry about that. So I use AI all the time. Even when I'm out going to shopping, I always ask AI about the kind of products that are, in style for that, sort of season. I also ask it to tell me more about the history of the product so that I know more information because sometimes you find out that the store does not provide more information or more accurate information. So AI is best when it comes to that because it gives you factual information and at a very fast rate. So I really love AI, and it has been very positive to me.

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Joelton S.

I was looking for a smart, surge-resistant outlet for my refrigerator. I asked if such an outlet actually existed. She replied that it did exist and recommended a website where I could purchase it. Well, I looked at these websites. Like Mercado Livre, for example, I added the product to my cart, saved it during checkout, and then purchased the product. But before purchasing the product, I consulted the AI to see if this type of outlet actually existed and whether it was viable for use in my refrigerator.

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Tania G.

Previously, I used to go to the supermarket to do my grocery shopping; I went to just one supermarket. So, I use AI to give me a comparison of prices and products at certain stores, like Etchedraui, Walmart, and Bodega Aurrera, for example. I compare, and sometimes I even get coupons, and I no longer need to go to the store. I know I won't have to spend money on going, going to the store, and returning, and that my products will be delivered to my house. Plus, with an extra coupon, I can buy even more merchandise at a better price. This is where I've used it the most.

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Laurent L.

Yes, in fact, they have had a concrete influence since they potentially helped me discover or guide me, like a salesperson in a store who directs me towards a selection of products that doesn't force me to buy it. And once he gave me this reference, because you can quickly get lost on the internet because there are so many references, it already gave me a short list that I then went to compare with reviews, with research. And so in fact without that, I would never have discovered this product. So the AI clearly influenced my final purchasing decision.

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Jasinderdeep K.

So I was ordering grocery. So I mentioned the kind of items which are healthier version of it and as the chatty bitty, what can I order instead? So it gave me a list of the healthier version. So it made me change items in my cart. So I went for the healthier version. So it made me change and really influenced my choice.

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Alexandre T.

I recently went to the grocery store to buy some food, and AI helped me choose the most beneficial, even in terms of value, the healthiest ones based on the images I sent and the information on the labels. This was great for me because I saved time by not having to think about it and just search on a Google browser, for example. The AI already provided me with this information based on the images and helped me a lot in choosing the product.

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Tere R.

I also use them a lot to compare products that I'm going to buy, whether online or in a store, because, well, often, when I want to buy a new product, one is sort of green, let's say, that we can't find the answer we want.

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Aurore C.

Yes, so it's, I think recently, it was a Sephora store. So knowing between this product or, or another. So, I asked which one would be best suited to my skin type. So since I have quite dry and fragile skin, this one would suit me best.

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Amine B.

Yes, so it was when I was buying my Mac mini and I had done my shopping cart and everything, the AI helped me finally decide on the best color option which saved me more than 100 euros and also thanks to that I was able to get the latest magic keyboard So I was very happy because thanks to the AI, it made me aware of, of something that I was perhaps going to miss and it was very interesting.

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Karan R.

AI helps me buy and shop smarter because it provides me much wider information across the Internet. It provides me which sites or apps have better discounts. It provides me much better deals. It tells me about much different alternatives which can be better for me.

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Thifany S.

It's great when I want to compare products and learn about new brands. When I need to make a decision at the grocery store and need to know the nutritional information in more detail, compare products with and without, or get the latest news.

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Keatlaretse L.

I think AI also sees what I'm doing on the Internet. So it combines everything for me, including shopping as well and suggestions on what to get. The nice thing is if I also forget buying things, it actually helps with that. So, and then if I'm curious, it actually suggests things. And the things that it has suggested in terms of shopping or work, suggestions have worked for me. So that's why I'm always pulling towards AI.

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Maria G.

During my most recent grocery shopping trip, for basic groceries, AI helped me choose more affordable brands of acceptable quality. Plus, I had enough money for other products, since I didn't spend my entire budget on expensive brands. So, that was a good and very positive experience, where artificial intelligence helped me save money and get what I was looking for: good-quality products at a good price.

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Steve R.

Yeah. I think, using AI to help buy a new coffee machine was really helpful. I was able to do a comparison between the various options that I had and also ask some additional questions, seeking feedback on, the various different brands and and alternatives available to me. So I think, in the past, I would have just gone and viewed the item at a shop, and I still did actually physically view the item, but I want more information in advance of that visit by using the the AI tool.

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Ebuka I.

Yeah. First of all, it has helped me with price check, compare prices, and the quality of the product if it's, currently proven to work. Yeah. So, like, going to buy an item that was suggested to you to buy in the market and then they do a good check to see if this works. So, yeah, I'm using AI. Yeah. I have to use AI to check if this actually works out. So basically for research and to push push you in the right direction altogether.

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Henry M.

Yes. So this other day, I was consulting with JGPT about my meal planning and diets, and it somehow it advised me to buy an air fryer to help me to be able to prepare certain meats because I don't have an oven. And it helped me review different air fryer ovens, air fryer ovens over the Internet, and then it helped me to check which one would be best for my budget. And then after that, I managed to go to the stores. It recommended me to go find the air fryer, and I managed to buy myself a very good priced air fryer.

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Jean-Yann B.

Because, you know, I mean, I did indeed ask a store staff member to help me choose, the the best option. But, you know, sometimes, you know, obviously, the company has to make a lot of money. So they might advise you the wrong fridge, but like or the one that costs maybe a little more than the one that is best for you. So, like, AI doesn't have those, you know, like, the, the lot like those feelings or the the the needs to to sell you the more expensive one. AI will just give you the best answer that you need. Like, no feelings, no emotions. So sometime I feel like it's better to choose what AI have advised you to instead of what the store member could advise you to.

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Mashadi M.

So this other time, I was in this store, and, I already had the two kinds of shoes in my cart. So I took a picture, and then I uploaded in on AI and asked it if, the shoes were a a perfect choice. And then AI was not happy with one of the shoes because, I would not feel very well after some time of wearing the shoes because they were too high. The heel was not made well, and it was not comfortable. So AI suggested that I bought the other shoes, which they they were more flatter than the other ones. And, also, for my health reasons, that's why AI suggested me to buy the other ones. And I was so surprised. I was really so surprised and excited at the same time, and I was so glad that I took AI advice because it was gonna cost me my legs.

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Daniela V.

I use them a lot when I go shoe shopping, because sometimes the shoes I want are very similar, and so I ask for opinions on which ones fit my foot best, depending on the shape, or which one is more comfortable, or what would be better, ordering a size up or a half size up or my size. I also use them a lot to research things I have doubts about, right? I mean, for general research, to ask for opinions, to look for new apps or new stores to buy from.

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Tania G.

Well, I asked the AI to make several comparisons for me. This was in Gemini, in Gemini, and it was in ChatGTP, to make several comparisons of prices and card promotions, both bank and department stores. And it directly directed me to the stores' address, near a shopping center that's, well, somewhat close to my house. So we went that day, and exactly what the AI described to me was what happened: it was a little cheaper, 500, 600 cheaper, but adding to this, one store had six months interest-free, and the one we bought had 18 months interest-free.