“Whenever it repeats the same thing even after I ask it not to, it frustrates me because then I have to create another chat and explain it the whole thing again.”

“I think I've experienced both signs of it, so sometimes it will bring up relevant things that I would need, but other times it'll bring up random things that I don't wanna be looking at. So for example, I was looking at lipsticks and lip oils, but then it randomly bought up men's men's, wellness things that just made no sense in what I was buying at the time.”

“In my shopping so far, the most annoying thing is making all these, recommendations, which aren't really stuff that I would normally buy. I don't know if that's just if that is AI or if that's marketing. You know, like, starting to make assumptions that don't really tie in with who I am.”

“The most annoying thing about how it works for me is that if I ever forget to give it a specific role, how to search for products or if I forget not to specify little things, it can go in a completely different direction because it will in any case give an answer, but maybe not the best answer. And it is sometimes annoying or frustrating that you have to rethink behind it. You can't just ask it what you want or how you want it, but you have to do it in a fairly precise way to be able to get the best result. So sometimes it's not really annoying, but it is a little frustrating or I can waste time with the language used where it misunderstands me or answers me superficially or there are things that I don't like too much. What's still in the question? What also annoys me sometimes is that he gives me products that no longer exist, that are no longer so widespread or good as the new ones, the new versions. Even if I ask him to go look on the internet and draw on recent sources, it is not always sufficiently recent information.”

“Sometimes it can get out of context. Sometimes, you give him, data before, and then you start giving him data based on your real like, you start thinking that, okay. You got all the data back back before that. So, basically, he can understand, the context, but sometimes it didn't. So that's, I think, a bit frustrating, and that's then something that I wish I can be better.”

“For example, if I ask for a product in general that has a certain feature, and sometimes they ignore me and say, I offer you this because it has this and that, or let's say I give you a price range, right? And they say, there are no products in this, but I can offer you this. And, well, these are really things I didn't ask for. I would prefer 1,000 times more for them to tell me, hey, this price range, and not give me any other options and throw whatever they can at me, and say, these are the ones with other prices, and, well, anyway, you put up with it. That's what you're asking for. Than for them to tell me, hey, this, but, well, since this is your price range, I'll give you this, and I don't know anything about what they're looking for.”

“The most helpful thing AI does is quick narrowing down choices based on my preference and highlighting good deals. The least helpful part is when recommendations feels too generic or push it.”

“I usually double check recommend recommendations elsewhere to be sure. And if it's happened often, I'm less likely to trust or use that tool again. It feels frustrating that he doesn't really understand my needs.”

“Yeah. I think, the most helpful part is the wide range, is the, different types of product it give. And the most frustrating part is that it gives me sometimes other product that I actually not asked for or, that I'm not considering for or, the pro or it is not related to the prompt that I have given to it.”

“Like, once, I kept pushing pushing the most expensive model on the side with little explanation, just generic lines and best choices, bulge budgets. It felt like an ID, so I ignore it. Another time, a recommendation was back. Nowhere spaces are views, so I couldn't trust it. And, I had to research everything myself. Both fault for the for frustrating because they wasted my time. I prefer clear reason, real comparison, and transparent sourcing.”

“What's a bit frustrating is that if you don't ask a specific, detailed question and focus very specifically on what you want to know, then yes, sometimes the AI gives answers that I'm less able to use, answers that are very, very general.”

“It varies with different shopping sites. Sometimes the you know, asking questions of just about, you know, shipping or returns or status, where it's just referring me to, a generic, FAQ, and I find that to be disappointing.”

“I think for me, the biggest bug bear at the moment and the most annoying thing is on Amazon when you purchase something, and then you get a recommendation the next day for exactly the item that you've already purchased or, the same type of item, why am I gonna be wanting to look at, say, I don't know, a new fan, for the bedroom, for instance, when I bought one yesterday and now it's winter and it's freezing. That is not helpful. It's really annoying.”

“The time when AI felt like it didn't give me the answer that I wanted was when I needed help with the specific code that I had made. And I tried multiple AI tools to to get that sorted out, but every single AI tool was giving me the same answer. And with that, I had to actually go through the whole code myself, and I eventually figured out what the problem was.”

“If if it is suggesting me, like, too many, recommendations for the new products that came into new to the market without any ratings and all, or it is giving me, like, a irrelevant sessions and all, then definitely I'll feel frustrated and I might stop using AI also. I'm not sure. Based on its recommendations, like, how it is providing, like, a it's like something new is released to the market without knowing the further information about the product and it is recommending me, then I I will, it might lose the trust in AI for me.”

“If I am a routine shopper, it would be helpful to give me the usual products I buy. But sometimes what could be annoying is that I constantly see the same products when I'm trying to find something new.”

“The most helpful thing I found is one brand versus another which AI does. It differentiates that what's the difference between that product or this product and its advantages or disadvantages. And on the flip side, the least helpful or even a bit frustrating thing that I think is, yeah, the most frustrating thing that AI keeps telling me the same thing even if I ask it to remove it and do not say it again.”

“Well, I believe that to get a more personalized response, you have to really give them data. You have to explain it clearly, and sometimes I see that they don't understand what you want. Sometimes they give one answer, or maybe a more generic answer, so you have to really refine it. You have to give them enough information so they can give you something that suits your preferences and your budget. And sometimes, I feel that, for example, if you use the free version, for example, I feel like it's a little cleaner. So, they'll give, let's say, more generic or shallow answers, and I wish they could sometimes give more in-depth answers, you know, the foundation.”

“Too much of generic answer is, least helpful and sometimes quite frustrating. It should be clear and accurate.”

“So, what's very common with Zalando is that the recommendations don't really match what you're looking for. In other words, the algorithm is poorly trained behind it. Very often, there are recommendations for women thrown in, even though I'm a man and Zalando actually knows that. And yes, that's totally annoying. Otherwise, there are also very confusing things where you obviously know it can't be right because the data might be outdated, the product isn't even available anymore, etc. So, you still have to be careful.”

“It can be customized to my needs and tastes, because sometimes the answer it gives is very general. So, if it's tailored to me, if I could train it to get to know me better and understand what truly interests me, what I like, what I need as an individual, then that would be much better for me, and I think it would help its answers be more focused on me.”

“It's happened to me that, afterward, they don't understand a specific product, maybe that's what it means. Maybe I'm looking for a product that's hypoallergenic, long-lasting, highly hydrating, a certain style, or something like that, a specific product, and then they don't know what to tell me. And above all, I've asked them to find a product that doesn't exceed a certain budget, and they throw me a product that's way over that budget, plus maybe because it's imported quality, the shipping cost is a bit high, or it's a bit difficult to find. But, basically, it's been very limited on occasions, I think just once. And, well, no, I haven't had that many setbacks.”